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FREQUENTLY ASKED QUESTIONS

We have 24/7 support available.

Besides a place to stay, what else is included in the rent?

In London (Canada), the costs associated with the rooms are often covered by the rent. Water, electricity, Internet access, heating, gas, CCTV, and security are all included in the rent. Additionally, there are amenities like a laundry room, gym, bike storage, etc.

What does the term "sharing en-suite" mean?

You can get a private room and bathroom in shared en-suite accommodations. But the restroom is also accessible from the common area. You end up sharing a bathroom with a few other students as a result.

What if something in the dorm gets broken by mistake?

Every time there is damage, there is a cost. If the damage is minor, they will deduct it from the security deposits you have already paid. If the damage is significant, however, they may charge you an additional fee.

What should I do if I arrive early or later than the time specified in my reservation?

Don't be concerned; all you have to do is contact University Living's housing specialists, and they will assist you in any way they can. You won't feel alone even in a far-off country.

Who should I call when I go to the student housing in London (Canada)?

Once you arrive at your reserved spot in the student residence in London (Canada), any member of the front desk staff or University Living will be ready to help.

Can I make changes to my reservations with University Living after they have been made?

Although there aren't many chances to do this, you can get assistance from a housing expert by talking to them.

When is the best time to book accommodations for students in London (Canada)?

It is advised to make accommodation arrangements in London (Canada) as soon as you decide to move there to further your education.

What is the cost of living in student housing in London (Canada)?

No, even though it is one of the most expensive cities in London (Canada), university housing expenses are less than those of the neighbourhood.