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FREQUENTLY ASKED QUESTIONS

We have 24/7 support available.

What kind of transportation are offered in Columbus?

In Columbus, there are numerous ways to get around, including buses, light rails, trains, bikes, and walking.

I made a reservation with University Living; can I change it or cancel it? What if I need to reschedule the reservation?

Cancellations of reservations are accepted as long as they take place during the cooling-off period. You must refer to the cancellation policy specified in your rental agreement. Please contact your servicing manager to begin the cancellation procedure.

What paperwork do you need in order to reserve student housing with University Living?

Depending on the type of property, a number of different documents are needed. In order to process your booking, we typically need a copy of your passport, a letter confirming your enrollment at the university, and a copy of your bank statement.

Which types of rooms can I choose from when I reserve my accommodation through University Living?

Private housing near universities is available from University Living, which has few limitations and a ton of amenities on-site. You have access to a large selection of flats, apartments, and shared and private rooms. Additionally, we welcome short-term stays from students who are enrolled in exchange or summer school programs.

Is parking accessible for each of the student residences listed with University Living?

Bike storage is frequently available in most houses. Our site personnel would also be pleased to assist you in finding a close-by parking facility.

Can my parents stay one night at the accommodation after bringing me there?

Most places allow families and close friends to stay over, but it is a good idea to check with the authorities first.

After I check into my accommodation, is there a place where I may report issues with the accommodations?

If you have any issues after checking into the accommodation, the maintenance office or reception can assist you. If you have any questions, our student housing specialists can help.

Does the lodging I reserved through University Living have any security features?

Our experts personally inspect the security measures on each property to assure student safety. Each housing choice has a protected access point, CCTV monitoring, and a limited area.