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FREQUENTLY ASKED QUESTIONS

We have 24/7 support available.

When should I make a Sacramento dorm reservation for the next fall semester?

It is advised that you book a student home as soon as you can because you will have more alternatives and the greatest deals on lodging. It's best to plan ahead six months rather than waiting until the last minute.

Do University Living's drop-off services exist as well?

We currently only offer pickup services with the help of our friends at PING SERVICES; however, this is part of the plan, and soon we will also offer airport drop services.

Can my student kit be modified to suit my needs?

After choosing your primary kit, use the dropdown menu to choose the size, color, etc. You can also choose extras from a broad selection of add-ons.

In what areas may I use University Living's luggage storage service?

There are luggage storage facilities nearby airports, tram stops, restaurants, and many other tourist destinations so you can travel around with free hands.

What are the benefits of using the currency service offered by University Living?

The simplicity of receiving your foreign exchange card at home is the main advantage of using University Living's foreign exchange service.

What is the purpose of University Living's international money transfer service?

The international money transfer service offered by University Living allows parents and guardians to send money to their children who are studying abroad.

How long will international SIM cards be functional?

The duration of the SIM card's validity will depend on the type of plan you have selected.

Once I've bought a student travel insurance plan, can I change the details?

A policy can only be altered under the following conditions after it has taken effect: The date of conception may be changed if the premium stays the same. The departure date cannot be changed. You can't change the position The plan type cannot be altered.