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FREQUENTLY ASKED QUESTIONS
We have 24/7 support available.
What are the items that I am required to carry while traveling to Statesboro?
It is expected that students will bring their bed linens, kitchen utensils, cutlery, and bathroom essentials. We provide a service in the USA called "Room Essential Kit" for those of you who find this to be too much and will deliver to your registered address. You just need to fill out a form.
What is the procedure to book my airport pick-up?
The procedure for booking your airport pickup is quite simple. All you are required to do is provide us with travel details like pickup date, location, time, and ride type. Once you are done with your payment, you will receive a confirmation email with all the details related to your ride and rider.
Is public transportation available in Statesboro?
The Coastal Regional Commission and the City of Statesboro are partnering to provide transit service in Statesboro.
Is it possible for my friend and me to book the same accommodation? Do group bookings qualify for a discount?
Yes, it’s possible. And whenever you refer a friend, you'll receive a freebie! Our group bookings also come with freebies, vouchers, and discounted prices.
What is the list of documents I must have with me to resume my student accommodation with University Living?
Document requirements differ from property to property. Our standard requests from students are a copy of their passport, a letter verifying their enrollment in the university, and a bank statement.
What if I damage anything at my student accommodation booked with University Living?
Your security deposit will be deducted from the cost of repairing the damage. If there is significant damage, there might not be a refund of your security deposit, and there might even be a fine based on the level of damage.
Why does the student accommodations provider collect security deposits from us?
In addition to paying the advance rent, you are required to pay a security deposit to the accommodation provider. If a student violates the terms of the lease, this clause protects the property owner. Depending on whether there are deductions for property damage or not, the security deposit is either refunded or deducted from the rent at the end of the tenancy.
In what ways can I pay my rent and can I avail installments option?
Transferring money from an overseas bank account is possible. An account with a local bank or PayPal is recommended. For the majority of US properties, installment payments are acceptable.


