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FREQUENTLY ASKED QUESTIONS
We have 24/7 support available.
How can I make rent payments for the dorm room I've scheduled through University Living? Can I split my rent payment into two payments?
Transferring money from an international bank account is possible. We advise utilizing a local bank account or PayPal.You may decide to do so if your service provider permits installment payments.
Do I have to pay anything extra if I book a accommodation through University Living?
Reservations for the student housing offered by University Living are free. Nevertheless, a small commitment fee may be requested by some private residences.
Can I change the information after booking an accommodation reservation?
Depending upon the situation. After learning about your particular circumstances and objectives, our professionals will provide you the best solution they can.
What types of car brands and models are offered for airport pickup? How many people can the car hold when it's fully occupied?
The driver will only accept the number of passengers listed on the reservation. You can upgrade to a minivan or minibus if you need to transport more people. If you are unable to change the booking, get in touch with the driver or the support helpline as soon as possible.
Does University Living provide cleaning or laundry service for its student accommodation?
Since most student residences have on-site coin-operated washers, laundry is straightforward. Although the maintenance team keeps the common areas constantly clean, students are responsible for the cleanliness of their own rooms. A cleaning service can also be hired for an additional fee.
What measures must I take to cancel my travel insurance coverage?
Before cancelling an insurance policy, the consumer's registered email address must consent. You will be required to email someone.
Is it feasible to change accommodations once you've moved in?
You are free to take that action. Inside of 30 days, you can request a replacement. Additionally, accommodation costs vary between properties.
Is there food available at my accommodation?
Most lodgings allow self-catering and have fully equipped kitchens, so you may make your own meals there. In addition, if you are unable to prepare meals, the receptionist may be able to point you in the direction of neighbouring establishments that will.


